Shipping Policy

  1. We work on all days of the week. We do delivery and pick-up. In case you do not have lift or permission to use lift at your premises, additional labor charges will be charged to carry the products through stairs. We are currently active in Kolkata and surrounding area.
  1. After the Confirmation of the Order a KYC verification will be done by the Lesser.
  2. Delivery of the Product is done within 3-4 days (Start from the day KYC is Approved).
  3. On confirmation of the order by the Customer, Lessor shall deliver the Products to the location specified by the Customer.
  1. In case the Lessee is unavailable at the time of delivery the Lessee shall appoint a representative (give an authorization letter) for taking delivery of the Products and the same shall be communicated to Lessor prior to the delivery. The representative shall provide a copy of his/her ID proof and authorization letter from the Lessee to the delivery personnel assigned by Lessor.
  1. In case the Lessee is not present or has not assigned a representative for taking delivery, at the location and a second delivery attempt is required, Lessor shall charge an extra delivery cost to the Lessee.
  1. The lessor shall be responsible to deliver the asset only to the main entrance. Use of elevator/lift shall be arranged by the lessee.
  1. Please note that you should ensure the entry of delivery vehicle inside the premises. Most of the times, it is not allowed to park the delivery vehicles on road. Please also ensure that you have completed the required documents and payment work mandatory with the landlord, we have observed that sometimes customers do not have permission to shift into the new house.
  1. The lessee shall inform at least 2 (Two) weeks before shifting the assets to any other place. In such scenario, the lessor reserves the right to terminate or continue with or without any additional condition.
  1. Any Cancellation of order after the items are out for delivery will result in levy of Shipping charges of Rs.1750/- which shall be borne by the Lessee and shall be adjusted against the deposit amount or shall be paid separately.
  1. We reserve the right to modify this Shipping Policy and it is subject to change at any time without notice.